Now even large-scale equipment can enjoy “VIP expert consultation”! This showcases the results of Shaangu’s decade-long digital transformation. As early as 2012, Shaangu began exploring the use of industrial internet technologies to integrate its resources and make innovation in service models, empowering its shift toward service-oriented manufacturing. Riding the wave of digitalization, Shaangu leveraged years of technical expertise to pioneer the application of “AR+” technology. Through continuous system upgrading, the latest AR-powered intelligent operation and maintenance system now enables the function of “Expert Group Consultation.” Even from thousands of miles away, technical specialists can “remotely diagnose” faulty equipment just like doctors, providing precise “prescriptions.” Not long ago, several “ailing” units at a customer site benefited from this service.
Upon detecting the abnormalities in the equipment, maintenance personnel contacted with Shaangu’s technical experts via AR glasses. The experts conducted precise “diagnostics” through high-definition visuals, quickly identified the “root cause,” and prescribed targeted “treatment” that resolved the problem efficiently – boosting efficiency by over 80% compared to traditional methods.
“Now even the most complex equipment malfunctions can be diagnosed remotely,” the project manager explained while discussing recent cases. Through the AR system’s “CT scan” function, Shaangu’s expert team precisely identified sealing failure points – performing “minimally invasive surgery” on the equipment, successfully preventing unplanned downtime. The application of “AR+” technology has significantly improved service accuracy. With deeper integration of “AR+” solutions, routine equipment “check-ups” have also become smarter.
During patrol inspections for equipment, the AR system automatically generates “health check reports” documenting dozens of key parameters. The backend simultaneously identifies potential risks and creates traceable digital records, ensuring standardized and efficient operations & maintenance while enabling more intelligent safety management.
